At The Three Mariners, we take your privacy seriously. Whether you’re booking a table, signing up for updates, or just browsing our website, we want you to feel confident that your personal information is being handled properly and respectfully.
This policy explains what data we collect, how we use it, and your rights as a visitor or customer. It applies to anyone using our website, contacting us, or visiting our pub and restaurant in Rainham.
1. Who We Are
We are The Three Mariners, located at:
509 Lower Rainham Road,
Rainham, United Kingdom, ME8 7TN
Email: info@thethreemariners.co.uk
Phone: +44 1634 231137
2. What Information We Collect
We may collect and store the following types of personal data:
- Contact details – like your name, phone number, and email when you make an enquiry or booking
- Website usage – such as pages visited and how long you spend on our site (via cookies)
- Communication history – if you contact us by email, phone or through our website
- Reservation or event info – details you give when booking tables or events with us
We only collect the minimum we need to provide good service.
3. How We Use Your Information
We use your personal data for the following reasons:
- To respond to enquiries or booking requests
- To manage reservations and contact you with updates if needed
- To improve our website and customer service
- To send you information about events or offers—only if you’ve agreed to receive them
We do not sell or rent your information to third parties.
4. Cookies
Our website uses basic cookies to help us understand how visitors use the site and improve your experience. You can disable cookies in your browser settings if you prefer not to accept them.
5. Data Storage & Security
Your data is stored securely and only accessible by those who need it to provide services (such as managing bookings or enquiries). We keep it only for as long as necessary and in line with UK data protection laws.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access any personal data we hold about you
- Request corrections if anything is inaccurate
- Ask us to delete your data
- Withdraw your consent to marketing at any time
To exercise any of these rights, just contact us by email or phone using the details above.
7. Third-Party Services
We may use trusted third-party services (like booking systems or email providers) to help us deliver a better experience. These providers are GDPR-compliant and only process data as instructed by us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back occasionally.
Got Questions?
If you have any concerns about how we handle your data, feel free to contact us directly at info@thethreemariners.co.uk or speak to us in person at the pub.